1

Define Roles

• From the users identified in the vision statement, choose a user group that interacts with the system.
• If the vision statement does not contain enough information to determine all user types, gather more information on the intended users. The vision statement often contains role clusters or sets of roles such as a user or administrator.
• If the system houses assets that might lead to security requirements, be sure to include disfavored personas such as unauthorized users.

2

Create Persona

• Gather real data to create a persona. Use data obtained from usability studies, user visits, focus groups, and marketing studies to make sure the persona represents reality.
• Group the related knowledge, skills, and abilities with the goals of the persona. Open a new persona template for each grouping. Complete the persona descriptions by including a short life history, personality quirks, or interests and hobbies. Adding personal details makes the persona more realistic. Include links back to data used to build the persona.
• Name the persona with a realistic name and save the persona using the name as its file name. Publish the persona to the project portal.

The personas are published to the project portal.